Effective date: November 10, 2025
If you wish to become a customer or active user of the Mindblower board game, please read these General Terms and Conditions carefully and use our services only if you agree with all of its points.
1. Service Provider Details (Seller)
Name / Company Name: E&E Consult s.r.o.
Registered Seat: 945 01, Komárno, Veľkodunajské nábrežie, 4964/7B, Slovakia
Tax ID / Reg. Number: SK2120001268 / 48030490
Bank Account Number: The bank details required for payment (account number, beneficiary name) and the reference number will be sent by the Service Provider to the Customer in the order confirmation email (Proforma Invoice).
Email:orders@goldenlotus.space
Phone: +421 948 647632
2. The Product The subject of the contract is the Mindblower Standard and Mindblower Extra board game. The essential features, content, and description of the product can be viewed by the Customer on the website (www.mindblower.center).
3. Ordering Process (Conclusion of Contract) As our webshop is currently not operational, the ordering process is as follows:
Sending the Order: The Customer indicates their intention to purchase via email sent to orders@goldenlotus.space . The email must contain:
Name of the Customer,
Billing address (Zip code, City, Street, House number, Country),
Shipping address (if different from billing),
The edition and language of the game,
Quantity ordered,
Chosen payment method (Bank Transfer or Cash on Delivery).
Confirmation and Proforma Invoice: The Service Provider will confirm the order via email within 48 hours. The reply will contain the total amount payable (product price + shipping cost) and the data required for the bank transfer (Proforma Invoice or Invoice).
Payment:
In case of Bank Transfer: The Customer transfers the amount based on the proforma invoice.
In case of Cash on Delivery (COD): The Customer pays the full amount to the courier in cash or by bank card upon receipt of the package.
Conclusion of Contract: The contract is considered concluded when the amount arrives in the Service Provider's bank account (in case of transfer).
Fulfillment: The product is made in small batches with unique production; therefore, the fulfillment time depends on the current production capacity and the number of orders. The Service Provider strives to fulfill orders as quickly as possible (expected within 5-15 working days from the order), however, the delivery deadline may differ. The Service Provider will inform the Customer about the expected delivery date in the order confirmation email in all cases. Orders are fulfilled in the order of arrival.
4. Prices and Shipping
Product Price: [PRICE] EUR [+VAT].
Shipping Cost:
Within Slovakia via Bank Transfer: [AMOUNT] EUR
Within Slovakia via Cash on Delivery: [AMOUNT] EUR (includes COD handling fee)
To other countries: Based on a unique price offer.
Payment can be made via bank transfer in advance or via cash on delivery upon receipt of the package.
5. Delivery Deadline Delivery is carried out with the cooperation of [COURIER COMPANY]. The average delivery time is 2-5 working days from dispatch. The Service Provider does not take responsibility for any delays caused by the courier service.
6. Right of Withdrawal (Returns) Customers qualifying as consumers (private individuals) are entitled to a right of withdrawal without justification within 14 days of receiving the product.
How to exercise: Indicate your intention to withdraw to us in writing (via email).
Return: The product must be returned in an undamaged, complete condition to the Service Provider's address at the Customer's own expense. We do not accept packages sent via cash on delivery.
Refund: If the product arrives back intact (e.g., the foil is not damaged, the game is not incomplete), the Service Provider will refund the purchase price to the Customer's bank account within 14 days.
Exception: If the Customer has opened the packaging (protective foil) of the game, the right of withdrawal may be limited due to hygiene or copyright reasons (this is important for board games where content can be copied; generally, intact return is the condition for physical products).
Refusal: If the Customer does not accept the package in case of a COD order and it is returned, the Service Provider is entitled to charge the shipping and return costs to the Customer and to accept only pre-payment orders from them in the future.
7. Warranty In the case of defective performance (e.g., printing errors, missing cards), the Customer is entitled to warranty rights according to the rules of the Civil Code.
Please have a report taken by the courier if the package arrives damaged!
In the case of an incomplete or defective product, the Service Provider will replace the product or supply the missing part at its own expense.
8. Data Management Personal data provided during the order (Name, Address, Email, etc.) are processed exclusively for the purpose of order fulfillment, invoicing, and shipping. Details are in the Privacy Policy.
9. Other Provisions For matters not regulated in this contract, the laws of the Slovak Republic, particularly the provisions of the Civil Code (Act No. 40/1964) and the acts on distance contracts and consumer protection (Acts No. 102/2014 and No. 250/2007) shall prevail.
The parties strive to settle disputes amicably. If this does not lead to a result, the Slovak court competent according to the Service Provider's registered seat is entitled to decide legal disputes.
(Consumer Information: If the Customer is a consumer residing in another Member State of the European Union - e.g., Hungary -, this choice of law does not deprive them of the protection of the mandatory consumer protection provisions of their country of residence.)
Dated: Komárno, November 10, 2025